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"Brittney's Cakes is the best place in town for customer service. We were very happy with the results."
Frequently Asked Questions
For more information, call us at:
 
 937-238-2699


How much notice do we need to make your cake?

Generally we ask for at least 3 days notice, however, we may be able to make your cake in less time. If it is a pretty standard order we can accomplish this in about 1 day as long as we have all the ingredients available. If you are looking for a specialty cake that is tiered or has fondant on it we may require around 2 weeks notice depending on the amount of detail involved.  

What is the difference in tiers and layers?

Tiers are multiple cakes stacked on top of each other like a wedding cake. A layer cake is 2 layers of cake with a filling and iced as 1 like a birthday cake. Each tier in a wedding cake is made up of 2 layers of cake.

Do we need payment up front?

We do require a deposit on orders that are over $50.00 or if you are wanting your cake delivered the payment must be made in full.

What forms of payment do we accept?

We currently accept cash, check, and all major credit cards including Visa, Mastercard, Discover, and American Express. We do not accept food stamps at this time.

How far do we deliver?

Delivery availability is determined by how busy we are when your order is placed. We have delivered all over including but not limited to Wapakenetta, Bellefountaine, Dayton, Greenville, Springfield. We are willing to go however far you are willing to pay as long as we have the time when you book. We do request advance notice for deliveries outside of Troy.

When is the best time to book your wedding cake?

We usually start booking weddings about 6 months out, sometimes longer depending on the season. June-October is the busiest times for weddings so we try to book those as early as possible.  

Do we make anything besides cakes?

Yes, we have a full service store front where you can buy cookies, brownies, cheesecake slices, baklava, cream horns, cannolis, eclairs and much more!

Do we ship to other states?

Not at this time, sorry.

What happens if the cake is not what I wanted when I pick up?

We will do our best to fix it for you. Mistakes happen as we are only human but we are able to fix almost anything in a short amount of time. We ask that you give yourself plenty of time when picking up your order just in case something needs to be changed. Very rarely to we have to re-do the entire cake but if need be we will. Happy customers mean the world to us and we will do just about anything to please you.